Spefin Finanziaria’s Customer Relationship Management system is fully operational: the Company, in fact, has announced the launch of the CRM which, since early July, is already being used by Genial Finance, Spefin District Agency in North Rome.
Always distinguished by its digital vocation and innovation in the services and products offered, Spefin therefore places a further important step in its digitization process which includes, among the many goals already achieved, the creation of the MyQuinto online App. and MyTFS. The latter, still today, represent an absolute novelty in the sector, allowing the customer to request a loan in a totally interactive and paperless way.
The new Spefin CRM is natively connected to Edotta Multioriginator, the flagship management system of Spefin technology, and allows operators who use it a complete management of leads at every stage of the sales funnel, from acquisition to conversion into customers. effective, also through important integrated functions such as estimator and direct connection of the system to the switchboard.
“The new CRM – explains Emilio Mauro, CEO of Spefin Finanziaria S.p.A. – aims to ensure greater productivity and a better customer experience for the operators who use it, as it allows you to digitize and monitor the entire flow of managing contacts that come from different sources, both online and offline “.